Merits of Upward Communication :
1.Feedback: It helps managers in receiving feedback from the lower levels that helps them in carrying out the controlling function. It also helps them in working attitude of employees towards company's goals and plans.
2.Creative ideas: It provides managers with creative ideas and suggestions, which probably they could not have thought of.
3.Better Relations: It strengthens superior subordinate relationships and improves harmonious industrial relations.
4.Increased Motivation : It increases employee's motivation to work.
Demerits of Upward Communication :
1. Fears and Apprehensions : Subordinates do not always report the matters upward the way they want, for the fear of being reprimanded by their bosses, when they know that the news is not what the boss wants to hear, they do not transmit it at all.
2. Filtration : A substantial part of information gets filtered when it flows upward During upward transmission each level filters that part of information which it feels will present an unfavourable picture to their superiors.
3. Time Consuming: Too many levels in the official chain of Command result in delayed transmission from the lower level to the top level.
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